|Recommended: YesWe lived at Riverpointe for a year 5 years ago and moved back here 3 years ago. We came back because of the location and the renovations that took place. Office and maintenance team are great, very much enjoy living here. We haven't needed much maintenance but the few times we have, they are quick to fix the issue.
Hi Spencer, We are thankful to hear how much you love where you live and that you decided to once again call Riverpointe your home. Hearing how responsive the team has been gives us such joy as they take pride in providing exceptional service. Thanks again! Warm regards, Riverpointe Apartments Management Team
|Recommended: YesThis review is in regards to the property management team and specifically Brooklyn - She is incredibly helpful and you can tell she really cares about each tenant She is always very quick to reply to my emails and calls and is always willing to help out however she can and explain everything clearly. I'm very thankful that I know she has my back whenever I have questions or issues. Thank you Brooklyn
Hi Emily, Thank you for your post and feedback! We are thrilled to hear how incredibly helpful and caring the team is as they take pride in creating exemplary experiences! Warm regards, Riverpointe Apartments Management Team
|Recommended: YesAmazing management and maintenance stagg,best place I've lived at. Cant wait for the amenities to open up. Appreciate this office.
Hi Natiel, We are thankful for your kind words regarding the team and are so glad to hear this is the best place you've lived! We are glad to have you as a resident and look forward to hearing from you again soon. All the best, Riverpointe Apartments Management Team
|Recommended: NoShady management that will alter documents so that they can charge phony amounts. It's no wonder that management has changed numerous times in the past few years.
Hello, Thank you for your feedback. Because this is an anonymous review we are unable to reach out to you directly. We would like to invite you to connect with us at (509) 946-3200 or firstname.lastname@example.org. Best regards, Riverpointe Apartments Management Team
|Recommended: YesLiving at riverpointe apartments for two years now I can say that it is a lovely, welcoming community. Management and maintenance have exceeded my expectations tremendously. Whenever I have a problem or question they are quick to solve whatever it is. The amenities are good. The only problem is some tenants don’t like to clean up after their dogs.
Hi Cassandra, Thank you for your feedback and star rating. We are so glad to hear how welcoming and lovely the community is and how much the team exceeded your expectations. Thanks again! Warm regards, Your Riverpointe Apartments Management Team
|Recommended: NoWhat a JOKE — Old complex,Mediocre gym old equipment,siding falling down,spider,yellow jakets,mice,rat,drug and skunk problems,trash problem loud noisy child like tenants huge holes in various lawn areas,lots of lighting footpath and overhead are burnt out. For all this you get a premium price. I moved out willingly a few months back never again
Hello Darrin, We welcome hearing feedback as it does help us improve the overall quality of living for everyone at our community. We are available to discuss your experience and feedback in further detail and invite you to connect at email@example.com as we are unable to locate you in our system to reach out to you directly. We are indeed in the midst of renovations and thank all of our resident's for the patience that has been extended on to us while we make upgrade improvements to interior homes in addition to exterior enhancements such as new roofing. The community's location does lend to having nature neighbors and we do communicate with residents on the need to tie up trash bags and be sure they are placed inside the dumpster so that we do not have an influx of uninvited furry friends about the dumpster area. We do an annual inspection of the lighting about the property along with regular maintenance checks during the year and are confident that all is functional on this front but we will be sure to reiterate the importance of this item in our next team meeting. Thank you for taking your time to post and we look forward to hearing back from you at your earliest opportunity. Kind regards, Riverpointe Apartments Management Team